Frequently asked

The questions everyone asks first.

Grouped by topic. If you don't see your question, contact us →

Getting started
Do I need to know any Spanish to start?
Not at all. About a third of our students are complete beginners. Your tutor will start with the sound system and a few survival phrases and build from there.
How is Puerto Rican Spanish different from other Spanish?
It has its own slang, a distinct accent with a softer r and a dropped s, and a culture shaped by Taíno, African, and Caribbean roots. You'll understand and be understood anywhere Spanish is spoken, but you'll sound like you learned it somewhere real.
What if I've never had an online class before?
That's fine. Classes happen over Google Meet, which runs in your browser. We send you the link, and your tutor guides everything from there. No special software to learn.
Is Habla Boricua for beginners, advanced learners, or both?
Both. Our tutors teach everyone from first-timers to heritage speakers reconnecting with family Spanish to professionals polishing fluency. You'll find tutors who specialize in exactly where you are.
Lessons and tutors
How are tutors vetted?
Every tutor is a native or credibly fluent Puerto Rican Spanish teacher with real teaching experience. Our team personally reviews each application, profile, and intro video before anyone joins the circle.
Can I browse tutors myself, or do I have to use the matcher?
Either. Browse the full circle with filters, or take the 30-second matcher and we'll surface three tutors who fit. Both lead to the same real profiles.
What if I want to try more than one tutor?
Go for it. Many students take two or three trials before settling in. Your class credit transfers at face value if you switch.
What happens during a trial class?
A trial is 25 minutes, usually half conversation and half getting to know how you learn. Your tutor will ask about your goals and try some Spanish together with you.
Can I request a specific accent or region?
Every tutor here teaches Puerto Rican Spanish. If you want a specific city, style, or specialty, filter the circle or mention it in the matcher and we'll point you to the right fit.
Are lessons online or in person?
Online only for now, one to one over Google Meet, so you can learn with a Boricua tutor from anywhere. Puerto Rico immersion experiences are on the way.
What if my tutor and I don't click?
No problem, and no awkwardness. Take the matcher again or browse for someone new. Your remaining credit comes with you at face value.
Pricing and payment
Who sets the tutor prices?
Each tutor sets their own hourly rate, typically $40 to $90. You'll always see the exact rate on their profile before you book.
How does the trial class work?
Every tutor offers a 25-minute trial at 50% of their hourly rate. A $60/hr tutor's trial is $30. It's the low-commitment way to meet someone.
Are there any hidden fees?
None. The price on the tutor's profile is the price you pay. No booking fees, no processing surcharges, no membership.
Do tutors offer packages?
Yes, every tutor offers a 4-class and an 8-class monthly package, each at a discount they set. After your trial you subscribe to a package rather than booking one-off classes, and you can cancel anytime.
What forms of payment do you accept?
All major cards, processed securely through Stripe. Every payment is in US dollars.
Do you offer refunds?
Yes. Cancel free up to 12 hours before class. If your tutor cancels, you're fully refunded. Refunds process in 3 to 5 business days.
Can I get an invoice for my classes?
Yes. Every payment generates a receipt you can access from your dashboard, and you can download a summary anytime.
Booking and cancellation
What's the cancellation policy?
Reschedule or cancel free up to 12 hours before class. Cancellations inside that window are billed automatically, as if the class happened.
What if my tutor cancels?
You're fully refunded, and we'll help you rebook or match with someone else if you'd like.
Can I reschedule a class?
Yes, free up to 12 hours ahead, right from your dashboard. Pick a new time from your tutor's availability and you're set.
How far in advance can I book?
As far out as your tutor's availability goes, and as close as their minimum notice allows, usually 12 hours before class.
What happens to my credit if I switch tutors?
It transfers at face value. If the new tutor charges more, you pay the difference. If they charge less, the extra credit stays with you.
Nimodo
What is Nimodo?
Nimodo is your learning space. It holds your homework, class notes, vocabulary, corrections, progress, and an AI tutor for practice between classes. Habla Boricua is how you find and book your tutor. Nimodo is where the learning lives.
Do I have to use Nimodo?
It comes with every class, and it's where your tutor leaves notes and homework. You can get value from classes alone, but Nimodo is where the practice between them happens.
Do I need a separate Nimodo account?
No. Your Habla Boricua login opens Nimodo directly, no second signup and no second password.
Where does my homework live?
In Nimodo, waiting for you after each class, alongside your tutor's notes and your growing vocabulary.
Is the AI tutor part of Nimodo?
Yes. Nimodo includes an AI conversation partner so you can practice between classes, anytime, at your own pace.
Groups and kids
Do you offer classes for kids and families?
Many of our tutors specialize in teaching families and kids. Filter the circle for family specialties, or mention it in the matcher.
Can I book group lessons for my office, friends, or family?
Yes. Visit our Group lessons page and tell us about your group, and we'll send you a custom plan within a day.
Do you offer custom cultural classes?
Yes, informally. Many tutors love building themed classes around music, cooking, or travel. Ask your tutor, or mention it when you book.
For tutors
I'm a Spanish tutor. How do I apply to teach?
Head to our Teach with us page and apply. We review every application by hand, usually within a week.
What kind of tutors are you looking for?
Native or credibly fluent Puerto Rican Spanish teachers with real teaching experience and genuine care for the culture. We keep the circle small on purpose.
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